NINE ALPHA OPS

Intelligent Automation & Low-Code Modernization

Building operational systems that think — using Appian, Power Platform, and ServiceNow to minimize manual work and improve reliability.

"Without understanding the process, there is no meaningful automation."

— Wil van der Aalst, "Godfather of Process Mining"

Operational Systems That Think

Nine Alpha Ops designs and delivers intelligent automation solutions that streamline workflows, reduce manual processing, and improve operational reliability. We specialize in low-code platforms — Appian, Power Platform, and ServiceNow — to build solutions that are fast to deploy, easy to maintain, and built for the regulatory complexity of healthcare, financial services, and federal environments.

Our approach combines process redesign with technology implementation, ensuring that automation drives real performance improvement rather than just digitizing existing inefficiencies.

Our Capabilities

Workflow and case management automation

Low-code applications for intake, approvals, and tracking

RPA and intelligent agents for repetitive tasks

Integration with existing systems (EHRs, LOS, CRMs, core banking, etc.)

Performance dashboards to monitor throughput and bottlenecks

Example Use Cases

Representative examples of automation in action

Private Sector

Automating Claims and Lending Workflows

Reducing cycle time and error rates by automating claims processing, loan origination, and approval workflows using low-code platforms. Integration with core banking systems and document management ensures seamless data flow and compliance.

Federal / Public Health

Automating TA Intake and Routing

Streamlining technical assistance request intake, triage, and assignment for national support programs. Automated routing based on expertise areas, workload balancing, and real-time tracking dashboards improve response times and service quality.

Discuss an Automation Opportunity

Let's explore how intelligent automation can transform your operations.