Case Studies
Measurable advantage. Operational alpha. Real results from data intelligence and operational excellence.
"The measure of who we are is what we do."
— Vince Lombardi
Technical Assistance Center for Public Health
Challenge
Despite strong evidence base for alcohol prevention, states and communities struggled with science-to-practice gaps, variable capacity, limited translation tools, and needed scalable support to move alcohol research into actionable prevention and policy change.
Solution
Designed and operates comprehensive national Training and Technical Assistance Center delivering evidence-informed training, tailored technical assistance to funded states, science translation tools, and public-facing knowledge sharing to advance alcohol science to practice.
Measurable Impact
- Increased state and territorial capacity to interpret alcohol data and apply findings to prevention
- Improved science translation transforming research into action-oriented tools for decision-making
- Enhanced consistency with shared frameworks and aligned strategies across jurisdictions
- Expanded reach supporting prevention professionals nationwide beyond grant footprint
Workflow Automation for Financial Services
Challenge
Large financial organization managing significant annual inflows struggled with fragmented reporting, inconsistent data, manual workflows, and loss of institutional knowledge during staff transitions.
Solution
Conducted comprehensive enterprise-wide process analysis using Microsoft and Salesforce. Documented workflows, evaluated technology stack, and delivered transformation roadmap including automation, standardized reporting, and process realignment.
Measurable Impact
- 20% efficiency gains through partial automation
- 20% improvement in reporting accuracy
- Reduced operational risk from staff turnover
- Full roadmap projected 70% efficiency gains
Section 508 Accessibility Transformation
Challenge
FDA Center for Tobacco Products faced a growing backlog of thousands of scientific documents and videos requiring Section 508 and WCAG compliance, with scanned content 3x more complex than typical remediation.
Solution
Deployed Five-Step Accessibility Assessment, Remediation & Certification Framework including inventory, technical assessment, full remediation, multi-layer QA, and knowledge transfer.
Measurable Impact
- 100% delivered on schedule and within budget despite 3x complexity
- Full Section 508 and WCAG compliance for extensive document and video collections
- Trained FDA team on sustainable accessibility practices
Data and Policy Analytics Platform
Challenge
State health department needed integrated data platform to measure program effectiveness across substance use disorder prevention programs.
Solution
Built analytics platform consolidating claims, treatment, and outcomes data with predictive modeling and executive dashboards.
Measurable Impact
- $8M in identified cost savings opportunities
- 45% improvement in program targeting
- Real-time analytics for 50+ prevention programs
Workforce Training for Alcohol and Substance Use Programs
Challenge
Multi-state behavioral health training initiative needed standardized training curriculum for 2,000+ substance use counselors and prevention specialists.
Solution
Developed e-learning platform with evidence-based curriculum, certification tracking, and continuing education management.
Measurable Impact
- 2,400 professionals certified annually
- 92% course completion rate
- National accreditation approval achieved
Online Public Health Hub for Credentialing and Workforce Development
Challenge
Public health professionals faced barriers to obtaining and maintaining credentials (CPS, CHES, CPH) including complex pathways, cost and equity barriers, maintenance burden, and workforce pipeline gaps contributing to credential attrition and workforce instability.
Solution
Designed and created MyPH Path, a centralized platform providing credential navigation and guidance, maintenance and continuing education support, workforce development and career pathways, with equity-centered design to reduce information gaps and support professionals without institutional mentorship.
Measurable Impact
- Increased credential access with improved understanding of CPS, CHES, and CPH certification pathways
- Improved retention and maintenance through clearer continuing education and renewal guidance
- Strengthened workforce pipeline with visibility into credential-career connections
- Scalable infrastructure adaptable to additional credentials and workforce initiatives
Predictive Analytics for Healthcare Risk
Challenge
Health insurer needed advanced analytics to identify high-risk members and reduce preventable hospital readmissions.
Solution
Developed machine learning models incorporating claims, EHR, and social determinants data for risk stratification and intervention targeting.
Measurable Impact
- 28% reduction in 30-day readmissions
- $12M in annual medical cost savings
- 15,000+ high-risk members identified for intervention